Month: November 2020

Moderated Testing

Intro: Thanks for coming to join us today, we really appreciate your time and helping us improve our app at this time with your honest feedback

Context questions

What do you do for work?

How long have you flown planes for?

Do you enjoy being a pilot?

If you do what places do you like to travel to? And what do you like and dislike about that place?

Where is your least favorite place to fly too?

Introducing Prototypes: Would you be willing to take a look and test some prototypes? There are no wrong awnsers, just helps us hearing feedback from this testing. I didn’t design this.

Task questions

Find out the weather at your destination?

Find out how to connect with other pilots around the world?

Post a review, a picture and a rating of a destination you have flown too?

Sign in and create your own account on this community app.

Find a close by restaurant that’s open at your destination?

Content brief questions

How does this product compare to other community apps you have used?

If you could describe your favorite part of the app what would it be? What about your least favorite part?

What is one thing you would want to change about this app? What is one thing that stood out to you?

How do you feel about the overall layout and feel of the app?

 

Unmoderated Testing

After trying out all three different testing is on the BananaCom website, I determined that the first-click testing would be the most useful for my mobile app. These tests are usually used on a functioning site, a proto-type or just a boxy wireframe.  I chose first-click because the testing technique can recognize what your clients and customers would click on firstly in a user interface, by trying to complete a quick single task. It’s also a very simple and effective way allowing the process to not take up as much time to get fast results. Along with finalizing the arrangement of the app, the first-click testing would result in better group and team work for the design and imagery process. It gathers valuable insight for the team, determining what is the most accessible and popular points on the mobile app. At the end of the testing the results are acknowledged, for the team to distinguish who fully pushed through and did the full testing, along with how long it took the clients to do so; along with stating the most popular participants in specific areas of the world. Do make sure you’re very intricate and detailed when it comes to the way you word your questions, or the user could click the wrong spot on the wireframe layout. Another aspect that could happen from this testing is how easy it is to click on different areas, and how fast and rapidly it moves to the next question resulting in receiving false data. From these complications I would have to look back at previous data to fully process the feedback from testing concluding in some changes throughout.